Home / How to use
How to use your adapter
Setup takes a few seconds. Pick the kind of charger you have.
On a magnetic charger (Qi2 / MagSafe-style)
- Clip your watch onto the adapter's 4-pin connector, screen facing up.
- Set the adapter on the magnetic charger. It snaps into place.
- Rotate it to any angle you like. Your watch starts charging.
On a flat Qi pad or wireless power bank
- Clip your watch onto the adapter.
- Place the adapter over the center of the charging coil. On most pads, that's the middle of the charging surface.
- If charging doesn't start, slide it slightly until it does. Without magnets, a flat pad needs a little help finding the sweet spot.
Good habits
- Remove the adapter from the charger when you're not using it, so it doesn't draw power.
- Keep your watch's charging contacts clean and dry.
Troubleshooting
My watch isn't charging
Work through these in order:
- Check the connection. Make sure the watch is firmly seated on the 4-pin connector.
- Check the position. On a flat pad, re-center the adapter over the coil.
- Check the charger. Confirm your wireless charger works by charging a phone on it.
- Clean the contacts on the back of your watch.
- Try another wireless charger if you have one.
Charging starts, then stops
This usually means the adapter is slightly off-center on a flat pad. Re-center it, or use a magnetic charger, which holds it in place.
It won't charge on my Apple Watch charger
Apple Watch chargers aren't standard Qi chargers and won't work with this adapter. Use a Qi pad, a magnetic phone charger or a wireless power bank instead.
My Instinct or Approach S70 won't sit flat
These models aren't compatible: the original strap blocks the adapter. See the compatibility list.
Still not working?
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